Opportunities

NBAC < Opportunities < Advice Support Volunteer: Universal Credit

Advice Support Volunteer: Universal Credit

ASV UC web

This role involves assisting clients with Universal Credit forms at weekly appointments.

What can you gain?

  • Experience of working with clients one to one
  • Development of benefits knowledge and communication skills
  • Full induction and training

What does the role involve?

  • Assisting clients to complete Universal Credit applications online
  • Advising clients about what to expect after their Universal Credit application is submitted and providing ongoing practical support where necessary
  • Keeping up-to-date, accurate and confidential case records using our case management database

Time Commitment

  • One half day a week, flexible times
  • 9 month commitment
  • Available to attend training on the following dates:
    • 10 August (9:30 am – 3:30pm) – Introduction to Welfare benefits and Introduction to NBAC
    • 17 August (1:30 – 4:30pm) – Universal Credit form filling
    • 24 August (9:30 am – 1:30 pm) – Advice Pro

How to apply

Download a full job description and apply online below.

If you would prefer an application form by email, please contact team@northbristoladvice.org.uk

Closing date: Monday 25th July 2022

Interviews will be held on Wednesday 3rd August 2022.

Downloadable resources

Related links

Latest opportunities

Money Advice Assistant

Closing date: 29 August 2022.

A fantastic opportunity to join our debt team. We are seeking an enthusiastic and proactive Money Advice Assistant to work one-to-one with debt clients to get them “advice ready” and carry out other essential tasks to support our busy debt caseworkers.

Get Online Mentor

To support our weekly online drop-in, helping people to use computers, tablets and smartphones to access the internet and learn basic IT skills.