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Welfare benefits (ESA) Already claiming and need help

Triage journey for Welfare Benefits

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I'm already claiming and need help

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You can contact Jobcentre Plus for advice or information about a claim you’ve already made.

This includes updating your details, reporting a change of circumstances or getting more information about a letter you've received.

I'm already claiming and need help (ESA)*
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How can I contact Jobcentre Plus myself?

If you have already claimed Employment and Support Allowance (ESA) and you need information about your claim or to report a change, you can call the Jobcentre Plus enquiry line on 08001 690 310.

Alternatively, you can write to the Jobcentre Plus office that pays your ESA - the address is on the letters you get about your ESA.

  • Finding your nearest Jobcentre Plus

Other ways to contact Jobcentre Plus

  • Textphone: 08001 690 314
  • Relay UK (if you cannot hear or speak on the phone): 18001 then 08001 690 310

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How can I do this myself? (ESA)*

If you need help from an adviser please continue to our callback form, where you will be asked to provide your contact details.

An adviser will then call you back at a time that is convenient to you.

All information given through the following form(s) is held in accordance with our privacy policy and will not be passed to any third parties without your consent.

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CB1/SUBs preamble

Any deadlines?

Please tell us about any deadlines so we can prioritise your request if needed.
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Request a callback

Please complete the form below, and we'll call you back in 3-5 working days.
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When is the best time to reach you?

Select all that apply. Callbacks will be made between 10am and 4pm Monday to Thursday.
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2 Gainsborough Square
Lockleaze
Bristol
BS7 9XA

T: 0117 9515751
F: 0117 9355975
E: team@northbristoladvice.org.uk

Registered Charity number: 1066921
Company Registration Number: 3449469

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