NBAC < Opportunities < Debt Advice Support Volunteer

Debt Advice Support Volunteer

Debt Advice

Volunteers play a very big part in supporting and delivering the service we provide to our clients here at North Bristol Advice Centre. We are looking to recruit Debt Support Volunteers to assist our clients with debt cases both through admin support and follow-on conversations with clients.

 We are particularly keen to recruit volunteers with additional languages to support clients.  

Tasks and Responsibilities

  • To support debt caseworkers with individual client cases by making follow up phone calls, pursuing documents, applying for credit reports
  • To complete charity applications and other forms with clients
  • To keep accurate, confidential case records
  • Drafting letters, printing and other admin tasks
  • To respect client confidentiality and adhere to data protection principles
  • To attend an induction and introductory training

What can you gain?

  • Experience of supporting clients, development of knowledge around debt issues
  • It’s a great way to make a real difference in someone’s life
  • You’ll be giving something to your community
  • As a volunteer you would have the opportunity to be part of something meaningful and to develop and learn new skills

We provide:

  • Full induction and training to enable you to carry out your role confidently
  • Ongoing support from a team member of staff
  • Opportunities to use your existing skills and develop new ones
  • The opportunity to work within a supportive team where “every volunteer counts”

Time Commitment

  • One half day a week, flexible times
  • 9 month commitment

How to apply

Download a full job description and apply online below.

If you would prefer an application form by email, please contact team@northbristoladvice.org.uk

Downloadable resources

Related links

Latest opportunities


Join our management committee! We are particularly keen to hear from individuals with different experiences,
backgrounds and perspectives to support us in increasing the diversity of ideas
and views.

Tea and Tech Volunteer

Join our digital outreach project supporting over 55s across north Bristol to access the Internet and get online.

Get Online Mentor

To support our weekly online drop-in, helping people to use computers, tablets and smartphones to access the internet and learn basic IT skills.