Help and advice

We provide free and independent advice and support in North Bristol and South Gloucestershire. We offer advice by telephone, email and at face-to-face appointments in Lockleaze, Patchway and Shirehampton.

Welfare benefits advice

Having problems with welfare benefits? We can help.

Debt advice

If you have money worries, our experienced debt advisers can help.

Urgent support

Useful information on accessing emergency support if you cannot afford the basics.

Other advice

We do not cover these services but we’ll do our best to point you in the right direction, so you can get the help and advice you need.

Refer Someone Else

Refer someone else for welfare benefits or debt advice.

Get online

Our weekly digital drop-in provides a welcoming space where people can develop the digital skills and confidence.

We want you to be satisfied with the service you receive, for more information see our service user charter.

Other advice you may be looking for

We do not cover these services but we’ll do our best to point you in the right direction, so you can get the help and advice you need.

Housing advice

Immigration and asylum advice

Energy advice

Employment advice

Family law advice

Consumer advice

Latest news

Bristol Tea and Tech to help older people get connected

North Bristol Advice Centre (NBAC) is taking its popular digital drop-in on the road to help even more people to get connected.

DWP forced to waive £8,600 benefits clawback after legal challenge by NBAC client

The mother of two disabled sons has won an important victory at the High Court in Bristol this week which will give better protection to people wrongly overpaid benefits.