Unfortunately, we do not provide Consumer advice.

Citizens Advice provides advice on a range of consumer issues including making a report to Trading Standards and complaining to an ombudsman.

You can also contact their national helpline (formerly Consumer Direct) on 0808 223 1133.

Visit the government website for general information on consumer rights.

Latest news

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Bristol Tea and Tech project to close end of March

The Bristol Tea and Tech Outreach project will wind down at the end of March 2026, following a successful three-year programme that supported over 300 older people across north Bristol to build digital skills and confidence. Delivered by North Bristol Advice Centre (NBAC) as part of its long-standing digital inclusion work, Bristol Tea and Tech drop-ins offered older people one-to-one support in accessible, community-based settings. Trained volunteers were on…

Lockeleaze Graffiti Statement

LOCKLEAZE GRAFFITI – OUR RESPONSE

30 September 2025 As a group of organisations working in Lockleaze and Horfield, we condemn in the strongest terms the recent far right graffiti found outside Stoke Park Primary School on Romney Avenue and Horfield Health Centre. Lockleaze in North Bristol is a strong community of 14,000 people, and the fourth most diverse ward in…

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Lottery Funding for Community-Based Advice in North Bristol

North Bristol Advice Centre (NBAC) has been awarded core funding of £300,000 over 3 years from The National Lottery Community Fund to develop their outreach work in North Bristol.   The “Embedding Advice in Communities” project will allow NBAC to partner with local organisations to embed advice within communities and reach people with welfare benefit issues…