Unfortunately, we do not provide Consumer advice.
Citizens Advice provides advice on a range of consumer issues including making a report to Trading Standards and complaining to an ombudsman.
You can also contact their national helpline (formerly Consumer Direct) on 0808 223 1133.
Visit the government website for general information on consumer rights.
Bristol Tea and Tech to help older people get connected
North Bristol Advice Centre (NBAC) is taking its popular digital drop-in on the road to help even more people to get connected.
DWP forced to waive £8,600 benefits clawback after legal challenge by NBAC client
The mother of two disabled sons has won an important victory at the High Court in Bristol this week which will give better protection to people wrongly overpaid benefits.