Unfortunately, we do not provide Consumer advice.

Citizens Advice provides advice on a range of consumer issues including making a report to Trading Standards and complaining to an ombudsman.

You can also contact their national helpline (formerly Consumer Direct) on 0808 223 1133.

Visit the government website for general information on consumer rights.

Latest news

Exterior NBAC main office

NBAC restructures to make advice charity fit for the future

By trustees taking this action, they have created a new structure to make NBAC a strong, sustainable and resilient organisation going forward.

NBAC and Modular staff with laptop showing advice tool

Online Advice Tool launched

A new online tool designed to increase access to advice has been launched by North Bristol Advice Centre

Older people learning digital skills

Helping older people learn digital skills to reconnect with the world

Schoolchildren aren’t the only ones who need access to the internet.