Opportunities

NBAC < Opportunities < Money Advice Caseworker

Money Advice Caseworker

Man giving advice

North Bristol Advice Centre is recruiting an experienced Money Advice Caseworker to join our busy debt team, delivering high quality debt advice to communities in North Bristol and South Gloucestershire. The post is 28 hours per week, based in our friendly office in Lockleaze, a minimum of 2 days per week, and is funded by the Money Advice and Pension Service.

You will support individuals facing financial difficulties, helping them to navigate complex and challenging issues with reliance and compassion. This role requires someone who can manage a high caseload independently while delivering professional, client centered debt advice. An approved intermediary, or the desire to qualify as an intermediary, would be preferred.

North Bristol Advice Centre is an innovative and forward-thinking charity that has been delivering advice support in communities since 1984. We are inclusive, values-driven and prioritise excellence and quality, as well as providing caring and person-centred support. We actively support the wellbeing of our staff with flexible/hybrid working, relaxed dress-code and an active Wellbeing Group, and provide ongoing training and opportunities for professional development

For an informal conversation about the role, please email elis@northbristoladvice.org.uk or call 0117 951 5751.

Hours: 28 per week

Salary: £28,883 to £30,849 (+ 4% employer contribution to pension scheme)

Please provide a covering letter (2 pages max) telling us, in your own words, how your skills and experience make you suitable for this role, together with your CV, to team@northbristoladvice.org.uk. Please also provide the names and contact details of two referees, at least one whom should know you in a professional capacity. Referees will only be contacted if a job offer is made and accepted.

Applications without a covering letter will not be considered.

Deadline for applications: Monday, 20th October

Interviews to be held: Thursday, 6th November 2025

Downloadable resources

Latest opportunities

Trustee

Join our management committee! We are particularly keen to hear from individuals with different experiences,
backgrounds and perspectives to support us in increasing the diversity of ideas
and views.

Advice Support Volunteer: Welfare Benefits

Assisting clients with welfare benefits application forms and providing them with ongoing support.

Get Online Mentor

To support our weekly online drop-in, helping people to use computers, tablets and smartphones to access the internet and learn basic IT skills.