Christa

Christa’s Story

When Christa’s partner suffered a stroke, they could no longer manage financially and accrued debt of over £18,000.

Ada

Ada’s Story

Ada was recently bereaved with deteriorating health problems and struggling to make ends meet.

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Katy’s Story

Katy, a carer with two disabled sons, faced an £8,600 overpayment bill caused by DWP errors.

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Luis’ story

Luis, an EU national, had his Universal Credit stopped due to an incorrect decision on his immigration status leaving him and his young son struggling.

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Frank’s story

When Frank reached retirement age, he was automatically moved from Universal Credit to State Retirement Pension which disrupted his other benefits and left him short of money.

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Helena’s story

After losing her job to illness, Helena had accrued debts of nearly £12,000 and was having huge deductions taken from her Universal Credit each month.

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Amit’s story

Amit’s dream of starting a business was shattered when Covid hit. With no job and no income, he accrued large debts which he was desperate to clear.

John at home

John’s story

John was struggling to make ends meet, but with a disability making it difficult to leave the house, he didn’t know how to get help.

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Connie’s story

Desperate to flee an abusive relationship, Connie came to us for help to sort out her benefits so she could afford to move out with her young child.