Unfortunately, we do not provide Consumer advice.

Citizens Advice provides advice on a range of consumer issues including making a report to Trading Standards and complaining to an ombudsman.

You can also contact their national helpline (formerly Consumer Direct) on 0808 223 1133.

Visit the government website for general information on consumer rights.

Latest news

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A Message of Support

North Bristol Advice Centre are deeply saddened and appalled by the recent surge of racist violence sweeping across our country and particularly our community here in Bristol. Our thoughts and solidarity are with all communities affected by these heinous acts. We unequivocally condemn such violence and stand united with the people who are targeted, as…

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Bristol Tea and Tech to help older people get connected

North Bristol Advice Centre (NBAC) is taking its popular digital drop-in on the road to help even more people to get connected.

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DWP forced to waive £8,600 benefits clawback after legal challenge by NBAC client

The mother of two disabled sons has won an important victory at the High Court in Bristol this week which will give better protection to people wrongly overpaid benefits.