Help & advice

Other advice

We do not cover these services but we’ll do our best to point you in the right direction, so you can get the help and advice you need.

Service user charter

Our Promise “To promote social justice and combat poverty by providing free and independent advice and support that enables people to develop skills, improve wellbeing and make positive changes in their lives and communities.” We want you to be satisfied with the service you receive from us. So whenever and however you contact us you…

People using laptops and computers at Get Online drop-in

Get online

Our weekly digital drop-in provides a welcoming space where people can develop the digital skills and confidence.

Urgent support

Useful information on accessing emergency support if you cannot afford the basics.

Debt advice

If you have money worries, our experienced debt advisers can help.

Welfare benefits advice

Having problems with welfare benefits? We can help.