John at home

John’s story

John was struggling to make ends meet, but with a disability making it difficult to leave the house, he didn’t know how to get help.

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Connie’s story

Desperate to flee an abusive relationship, Connie came to us for help to sort out her benefits so she could afford to move out with her young child.

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Brian’s story

When Brian was diagnosed with terminal cancer he wanted to ensure all his benefits were in order and his wife would be financially secure after he’d gone.

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Linda’s story

With no digital skills or equipment, Linda felt lost when she was required to make an online application.

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Ruby’s story

Facing a mental health crisis during lockdown, Ruby didn’t know where to turn when her benefits stopped.